I can’t get no iPhone satisfaction? Not true, say business users.

To all those who said the iPhone couldn’t possibly succeed in the world of business, I proffer this one interesting statistic: according to the folks at ChangeWave Research, Apple led the pack in business customer satisfaction among smart phone manufacturers, topping the likes of RIM, Palm, and Motorola.

A healthy 59% of iPhone business users proclaimed themselves “very satisfied” with their purchase, followed by Blackberry manufacturer RIM, who rang in at 47% (not bad, by any means, but an 8% drop from the last time ChangeWave conducted the survey). Of course, Apple still has a relatively small market share among business users, which ChangeWave pegs at a meager 5% next to RIM’s dominating 73%, but 11% of customers polled said that they would buy an iPhone, again, next to a healthy 77% for RIM.

Business users have traditionally not been a strong market for Apple, but it’s at least positive to see that those who have gone the iPhone route enjoy it.

Category: News

Posted by Dan Moren on Feb 25 2008, 3:28 PM ET

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