Survey says: iPhone texters more mistake-prone
According to information from User Centric, a usability consulting company, those who spend time text messaging on their iPhone make more typos than those on phones with either hardware keypads or traditional phone keypads. From our friends at the IDG News Service:
The researchers found that while iPhone users entered text as fast as their counterparts, they made significantly more texting errors. iPhone users made 5.6 errors per message, while keyboard users made 2.1 mistakes per message and numeric phone typers made 2.4 mistakes.The sample size for the survey was a mere 20 people per group, so I’m not sure just how much we can draw from these results. The study also claims that iPhone users don’t improve with experience, with novice users encountering the same number of mistakes as more experienced users.
Now I don’t know about you, but I find that my efficiency at tapping out messages varies quite a bit, depending on whether I’m distracted, using one hand versus two hands, and even by whether my fingers are cold or not. Sometimes I can type very quickly, and completely mistake-free—more often than not, I make fewer mistakes if I remember to trust the built-in text correction, which is quite good.
Despite the conclusions of the survey, the data they’ve collected is pretty interesting. For example: the keys on the outside edge of the keyboard (Q, A, Z, P, L, and M) had the highest rate of being hit correctly, while keys next to the most common letters (those surrounding E, T, A, O, and I) had the biggest chance of being hit by accident. I often notice myself hitting keys by accident, it’s true, though it’s only really annoying when it’s, say, the delete or return key.
What say you, iPhoners? Have you had problems cranking out the text messages? Do you make a lot of mistakes? Do most people even care if they make mistakes in text messages? I mean, how hard is it to spell LOL ROFL C YA L8R?
Category: Musings
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Comments (24)
I really believe that the majority of those mistakes were due to the automatic word-complete choosing the wrong word for the person typing. That happens a lot. Every time I type "Ooops" on my iPhone, it changes it to "Poop". I have sent business email messages that said "Poop" when I didn't want them to. Then of course I had to write back and apologize and say "Ooops, I didn't mean to type Poop", but that "Ooops" was converted to "Poop" too!
So what do you all think, were most of the mistakes in the report due to mis-typing or due to the auto-completion?
'kito
Posted by Markito | November 14, 2007 12:17 PM
I find that my typos come from trying to use texting jargon or contractions such as "bcs" for "because"; the dictionary kicks in and turns it into something else entirely. If I'm tapping it in using proper English, then I have no problems.
Posted by Phuong | November 14, 2007 12:38 PM
Sounds to me this is just another one of the "to order" surveys aiming to ramp up a virtual support to smart phones which are being pushed out by a new and superior platform - iPhone. All you have to do is have a "study" show up claiming "this or that", based on debatable premises, unstandardized testing and dubious statistical processing/accuracy. And - PRESTO, iPhone suddenly doesn't look so good, does it?
Posted by Name | November 14, 2007 12:48 PM
This is the main reason I went back to MotoQ9h...texting on iPhone sux! Among other things, still no batch texting for text forwarding. iPhone is for entertainment, not for business.
Posted by Elias Villarreal | November 14, 2007 12:53 PM
Agree with Markito. I have become quite reliant upon the auto-word complete feature... however, more often than not, MY mistakes are corrected. HATE it when I have to text on my non-iPhone but am more diligent when doing so.
Posted by Cadzillac | November 14, 2007 1:47 PM
I feel that the iPhone has improved my texting skills. But I do agree that the auto-completion is culprit here. Texting with my old phone made me abbreviate everything. Now I can crank out full sentences, quickly and have someone on the other end understand my message. They don't have to take out a text messaging dictionary to relate.
Posted by Strange | November 14, 2007 2:05 PM
I just use my index finger to type and I make sure my spelling and puntuation is correct before I hit send.
I'm old.
Posted by Robb | November 14, 2007 2:16 PM
I have problems texting when I can't look at the phone for obvious reasons. On other phones you can feel it out without looking at the keypad. But if I'm doing nothing but typing and looking at my phone I type much faster (and w/o typos) than the old style except when I have problems with the auto-completion feature like Kito.
Posted by Josh Stoner | November 14, 2007 2:22 PM
The biggest problem is that if the phone kicks in and suggests a wrong correction, unless you manually reject it, when you hit the space bar it will change your word. It's hard to get used to because 95% of the time the phone is correct but at those few times (like when you try and type oops!) you will have a false sense of security because you have typed out your whole word and the phone just doesn't know it. If you are in a hurry you might find yourself quite embarrassed. Dismissing the wrong correction just doesn't come naturally for some reason. Maybe because the neccessity to do so happens so rarely.
Posted by John | November 14, 2007 2:33 PM
I find accidentally hitting the space bar to be pretty annoying because it prevents the auto-completion from kicking in. I have encountered problems with incorrect auto-completion, but that's usually searching for something in imdb or google. My first day with my iPhone I typed an email survey response and was amazed at how quickly I was typing.
That said, the auto-completion seems to have a huge problem. My focus is on the keys, so when it suggests something, I don't always notice. This means I don't get to take advantage when it gets the correct word or notice when it changes what I've typed.
@Markito, there are only two O's in oops. If you didn't insist on the third O, your iPhone wouldn't change it to poop.
Posted by Dave-O | November 14, 2007 2:40 PM
I don't buy it. I'm much more accurate on my iPhone than I was on my old Blackberry Pearl.
Posted by Ward
|
November 14, 2007 2:54 PM
I like to respond HA when's something funny or ironic! iPhone won't let me, so, it's HA! to me.
Posted by Andy | November 14, 2007 3:55 PM
I have found that the key to typing on the iPhone is be sure to hit the space bar to get the auto correct working for me. I found that when I go too fast, I hit a C, V or B instead. When this happens, I have big problems and especially lose the ability to type a period by a double tap space bar.
Posted by Dave | November 14, 2007 9:35 PM
How to type on the iPhone.....
In general, the typos that occur on the iPhone can be easily resolved by looking at the keyboard differently.
In general most people accidentally press the key the right of the one intended. This is because you are inclined to be cautious, since the keys are so tiny, this is how the typos occur.
More Cautious = More Typos
Don't Aim for just the letter, treat the key and the grey spaces on either side as the whole size of the key and I guarantee you will eliminate your typos.
And Use the bottom of your finger NOT the tip. See for yourself
Posted by dggraphics | November 14, 2007 11:15 PM
I'm with Dave-O. Biggest culprit seems to be the typing-assist. Focus is watching your finger and keyboard and I don't see the suggestions. I know its intentional in the design, but it seems awkward to tap an incorrect suggestion to avoid it.
As long as you spell out complete words, it is reasonable. But if I type shorthand such as mtg for meeting, mktg for marketing and kbd for keyboard... the typing assist really botches it up.
All I can say is "poops"
Jim
Posted by Jim | November 15, 2007 12:52 AM
I actually think I've gotten pretty good at watching the auto-correct feature. After I got the wrong word a couple times, I consciously made myself focus on both the keys and the text being entered. Now it's just normal, and I don't have to worry about it.
Still, I the auto-correct on the iPhone is not as helpful as it is when using a traditional number pad phone. My thumb (I use the single-hand typing method) is constantly hitting the wrong keys, so I usually need to type out most or all of the word before it can guess what I meant. With number keys, you can type just one or two letters and then scroll (if necessary) the finished word. That method is even better when I don't know exactly how to spell said word.
There was also an adjustment period when I kept trying to shorten everything, but to be honest, I was so glad to get rid of that habit. In my opinion, the iPhone isn't bad for texting... but it isn't as fast as my regular cellphone was.
Also, it's strangely exciting to see real words and sentences spring out of my total gibberish :)
Posted by Nick Combs | November 15, 2007 1:51 AM
I have to say that is uncomfortable to text or type with the iPhone.
Posted by Edwin | November 15, 2007 12:07 PM
i'm waiting for them to add a "Cancel" button. I always see my mistakes as the progress bar is sending my message :-(
Posted by greg stamper | November 15, 2007 1:18 PM
Allow text message and e-mail typing in landscape mode and the typos will reduce dramatically. Are you listening Apple?
Posted by GSY | November 15, 2007 1:21 PM
I haven't had many problems with texting. The only thing I find some what annoying is accidentally hitting send when going for a " P ".
Posted by Kenny | November 15, 2007 1:48 PM
I totally disagree with this survey. I am way more accurate and quicker on my iPhone than any other phone I have had! While the autocorrect annoys me sometimes, it helps me on a lot of words too!
Just another thing trying to hate on my iPhone!
Posted by Mike | November 15, 2007 2:46 PM
I think the Treo was faster. The large horizontal keyboard for the iPhone will help. External BT keyboards for the iPhone will also help. It should also have a "spoken spelling" feature.
Posted by George Lechter | November 16, 2007 2:22 AM
Love the iphone, hate the texting on iphone! Don't mind the keyboard, your brain adapts to it, but not being able to send batch emails, forward emails or send or receive text pictures is archaic! Come on Apple, you are better than that! Address these issues! These same complaints are all over the web!
Posted by Cyndi | January 8, 2008 12:19 AM
I have the iphone and I cannot believe that you cannot receive and send pictures through a text it's retarded. I also hate that you can't forward a text message onto people from one you received. The iphone is a great machine but it also needs alot of updates still.
Posted by Stacey | January 17, 2008 3:46 PM