iPhone pilot ad causing trouble for passengers

PilotOne of Apple’s second round of iPhone ads has apparently been raising hackles from a somewhat unexpected source: professional airline dispatchers. The spot in question deals with an airline pilot who reputedly used his iPhone to check the weather during a flight delay.

One apocryphal tale deals with a passenger who, annoyed at a delay, supposedly checked the weather at their destination and, finding it clear, notified a flight attendant.

“Some guy with an iPhone says the weather is good,” the flight attendant says, “and wants to know what the real reason is for the delay. Is something wrong with the plane?”

[…]

Reportedly, the captain responded with a public address announcement that was sharp enough to elicit audible laughter from the cabin.

“If the passenger with the iPhone would be kind enough,” he began, “to use it to check the weather at our alternate airport, then calculate our revised fuel burn due to being rerouted, then call our dispatcher to arrange our amended release, then make a call to the nearest traffic control center to arrange a new slot time (among all the other aircraft carrying passengers with iPhones), we’ll then be more than happy to depart. Please ring your call button to advise the flight attendant and your fellow passengers when you deem it ready and responsible for this multimillion-dollar aircraft and its 84 passengers to safely leave.”

While the story may not be true, let’s face it: we’ve all been on flights with people annoying passengers like this, right? Of course the situation is a lot more complicated than the ad suggests it is, and I’d hope that most iPhone users realize that fact. Also, remember that airline dispatchers and flight crews are probably the last people you want to tick off. Well, right after your health care professional.

Yes, that’s just what we need: an iPhone spot by a surgeon. I can see it now:

“You know, I couldn’t remember the name of the organ I was supposed to be removing, so I had my nurse hand me the iPhone, and I loaded up Wikipedia and found that it was the gallbladder. How could I forget “gallblader”! Thanks, iPhone.

I mean, turns out the guy was just there to get his tonsils out, but hey—the iPhone can only do so much, right? Right?”

[via The Consumerist]

Category: Musings

Comments (9)

I think the Saturday Night Live ad about having an affair is a much better ad.

 

I'm a bad flyer. I hate flying and any thought of bumps along the way get my stomach churning. So, when I fly I always use the iPhone to check the weather in the departing and destination cities.

I was on a plane where the flight was delayed because of weather. The pilot got on the intercom and said something along the lines of "we're waiting for the weather in Bozeman to clear because its going to be quite stormy when we get there."

This contradicted the weather information I got via the iPhone (don't worry, I didn't speak up). So, my thought was that clearly the airline weather information is far more accurate. However, when we finally did arrive in Bozeman the weather was perfectly clear, no wind, rain, nothing. My dad was at the airport the for the couple hours before we arrived and was in Bozeman all day... he said the weather had been perfect the entire time.

So, is the iPhone getting better weather information than our airlines? Please tell me this isn't true because I'm already an uneasy flyer and this will make me even worse. Of course, in reality the pilot was probably using the weather as an excuse rather than telling us about the horrifyingly bad damage to the engines from the previous flight.... and for that I thank him.

Jeff

 

I always thought it was more important to check the weather between the location you are departing and the destination.

While takeoff and landing are some of the trickier tasks an airline pilot needs to perform on a regular basis, it doesn't mean that is the only time they need to be concerned about the weather.

 

I am astonished people are using mobile phones on planes. Isn't that forbidden? (It is in Germany where I live.)

 

Isn't it funny how some guy with access to weather.com knows more about airline schedules and routing than the folks who actually direct planes for a living?!

The link in the article to Patrick Smith's column on Salon (here) is pretty enlightening. I think a lot of times people who might be a little inconvenienced don't really give credit to the folks doing their best to keep things running as efficiently as possible.

Oh, and Frietlag - people aren't supposed to be using any electronic devices once the doors close here in the States either - it's not just a German thing. But I suppose the same arrogance that makes people think they know how the plane should fly also makes them immune to the rules. :-)

 

Airline pilots, like physicians, are a guild. Like all guilds, they don't like to let their secrets out because it undermines their mystique and power.

 

The person in the ad is the pilot of the plane, not just an annoying passenger.

 

All of these "testimonial" iPhone ads annoy the heck out of me, and this one is the worst -- and most preposterous. Time to ditch this direction and develop some new adverts. Perhaps Hodgman and Long should take over? ;)

 

Mike Wilson,

You can use electronics any time on the plane except take off and landing. They make such announcements all the time and let you know when you need to turn them off.

Jeff

 

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