Review: Apple iPhone Bluetooth Headset

Since the iPhone’s release, we’ve received several Bluetooth headsets for review. Today I tackle Apple’s own $129 iPhone Bluetooth Headset, a svelte and stylish model that’s likely the simplest on the market—in terms of both its ease of use and its functionality.
In the box
One thing to point out up front: Apple’s $129 price tag gives you much more than just the headset. You also get Apple’s $49 iPhone Dual Dock, which accommodates both the iPhone and the headset and, like the stock iPhone dock, lets you connect the iPhone to speakers and lets you use the iPhone’s speakerphone while docked; and the $29 iPhone Bluetooth Travel Cable, a dock-connector cable that lets you charge your iPhone and the headset simultaneously. (When connected to your computer, the Dual Dock and Travel Cable also sync your iPhone.)
In other words, almost $80 worth of accessories—useful ones—are in the box. This makes the $129 price tag seem a bit more reasonable, but it also means you’re not getting a “$129 headset.” By that, I mean that the Apple Headset doesn’t have the advanced features, such as noise-canceling technology, that many other headsets in this price range provide. You also don’t get an AC adapter; Apple clearly intends for you to charge the headset, along with your iPhone, by connecting both to your computer or to the AC adapter included with the iPhone itself.
The headset itself is classic Apple: a thin, minimalist, black-anodized-aluminum device that weighs just 6.5 grams. A single button is located at the top of the two-inch microphone boom, and the entire thing rests lightly in either ear via an earbud that's almost the same size and shape as the current iPod earbuds. If Apple's iPod earbuds fit you well, the headset will likely sit in your ear comfortably, although a bit loosely (two foam pads are included for those who prefer fabric over the earbud). If you have trouble with the iPod's stock earbuds fitting comfortably, or if they fall out easily, then you should probably look elsewhere for a Bluetooth headset--there's no optional "ear clip" like the one included with similarly-designed in-ear headsets from other vendors.
Pairing and use
Pairing the headset with the iPhone is amazingly simple, and also typically Apple: you just put your iPhone and the headset in the Dual Dock (or connect both to the Travel Cable) at the same time; the two are instantly and automatically paired. In fact--and this is actually my favorite part--an image of the headset appears on the iPhone's sync/charge screen displaying the headset's charge level, as well. I also like the design of the charging slot, on both the Dual Dock and the Travel Cable, for the headset: as with the MagSafe connector on Apple's recent notebooks, the headset is held securely in place via magnets in the slot itself.
(Pairing with other devices--or with the iPhone if you don't have the Dual Dock or Travel Cable handy--works much like it does with other headsets: turn the headset off, hold down the button for eight to ten seconds until you hear the headset's startup tone and then five quick beeps; and then search for the headset from your phone. The headset remains discoverable for five minutes with the password 0000. You can use Apple's headset with other phones or with with a Mac running 10.4.9 or later; in the latter case, the headset even works with iChat.)
Basic functionality works just as it does with most Bluetooth headsets: press the headset's single button to answer an incoming call, to end an active call, or to switch between an active and an incoming call. Hold down the button to decline an incoming call, or to hang up on an active call and switch to an incoming call. You also use this button to turn the headset on or off (by holding it down for three to four seconds) and to check the headset's current status (press the button when not on a call; if the headset is on, a small status light--cleverly concealed behind the outer shell of the headset--will blink and you'll hear a beep).
Unfortunately, the headset has no other buttons, so you can't adjust the volume level from the headset; you must use the volume buttons on the iPhone itself, which can be a hassle if the phone is in a pocket or bag. (This is actually the only Bluetooth headset I've ever used that didn't provide a means to adjust the volume.) And because the iPhone doesn't (currently) support voice-dialing, you can't use the headset to initiate a call; in fact, unlike most Bluetooth headsets I've used, you can't even redial from Apple's offering.
(As we've mentioned, the iPhone doesn't currently support A2DP, so no Bluetooth headset will let you listen to music or other non-call audio until Apple adds such support.)
Calling and battery life
The headset's call quality is pretty good for a standard headset; in a quiet environment, those on the other end of my calls could hear me clearly, and sound quality was quite similar to that of the iPhone's own microphone. In addition, although the iPhone's own call volume isn't impressive, the headset's volume can be cranked surprisingly loud; I actually had to turn it down a few notches below maximum.
On the other hand, as mentioned above, Apple's headset offers no noise-canceling technology. When I was in a noisy environment, or even on windy days, other people at times had difficulty hearing me (and I them, since the headset's earbud doesn't block much external noise). If you make or take many calls in noisy areas, you may want to consider a headset with dedicated noise-canceling technology; we'll be reviewing a few soon.
The headset's range was decent for Bluetooth; in a wireless-heavy environment (my office), I started getting interference when I wandered much more than ten feet or so from the iPhone. That's similar to my experiences with many Bluetooth headsets, although not as good as the range of several other headsets in this price range.
Apple claims talk-time battery life of up to 5.5 hours and standby time of up to 72 hours. It's very difficult to test such claims, because so many factors can affect a Bluetooth headset's battery life; in addition, testing talk time requires a live phone call with constant audio transmitted and received. That said, in my experience, few headsets live up to manufacturer claims completely, and Apple's headset died somewhere between 2.5 and 3 days of standby time. (As a point of comparison, Aliph's Jawbone, another headset in this price range, claims six hours of talk time and 120 hours of standby time.)
A full charge takes approximately 1.5 hours; when the headset is in the Dual Dock or connected to the Travel Cable, the headset's status light glows amber to indicate charging and green to indicate a full charge.
The Lowdown
Apple's iPhone Bluetooth Headset doesn't provide the best performance on the market, nor does it offer an extensive set of features. On the other hand, it's the sleekest and perhaps most attractive Bluetooth headset I've seen, and, when used with an iPhone, pairing and charging work like no other headset on the market. If you don't need noise-canceling technology, these features, along with the headset's style and included accessories, may make it an appealing package. Just be aware of its limitations.
Category: Accessories, Hardware, Reviews
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Comments (8)
Mine arrived yesterday and so far I like it very much. My experience with BT headsets hasn't been too much. I'm not the guy walking around with a headset glued to his ear regardless of whether or not I'm making a call. Look at me, I'm so important, I have to wear this headset while I'm at mass, and I have absolutely no intention of making or taking any calls - I'm just looking cool and high tech!. Not me. The only time I've worn one was while I'm driving, or actually using it. My only other set has been a Motorola HS850 that I spent $70 on over a year ago, and the button would "activate" whenever it felt like it. It broke during a fit of rage. Not really. I was hitting the button trying to get it to quit activating.
For the few calls that I used it with last night, call quality was very clear in comparison to my 850. It's very light, and does not pop out of my ear on a whim. My wife even liked using it and she hates BT sets because they have to be in her ear, or attached by a hook. In a word, she doesn't use BT.
I thought the price was very reasonable, as you stated, you got a lot more than just a nice headset. You get a $50 dual dock (which is very nice), and a $30 cable (that will stay at the office for emergency power), leaving a mere $50 to cover the headset. The original dock is now located on my night stand.
I posted my unboxing pictures on my blog.
Posted by Walt | August 7, 2007 8:20 AM
"almost $70 worth of accessories"?
Since when does almost mean over?
Posted by Dave-O | August 7, 2007 3:17 PM
Since I started posting reviews at midnight ;-)
Thanks for the catch; corrected.
Posted by Dan Frakes
|
August 7, 2007 3:38 PM
I am one of these folks who use BT extensively, and will not waste time her justifying why to some idiots. I will say the Apple headset is comfy and light. It's range is extremely short compared to my Motorola HS850, which went 30-33 feet. But, the worst thing about the Apple headset is that when you go out of range, it does not automatically reconnect. You have to push the little button and listen for the beep. That just shouldn't be.
Posted by David | August 13, 2007 3:06 PM
David:
I've seen this behavior, as well. However, I'm not convinced it's due to the headset, as it's also happened with two other Bluetooth headsets I've tested with the iPhone.
Posted by Dan Frakes
|
August 13, 2007 3:11 PM
David and Dan, I can also verify that it's not the apple headset that causes this reconnection behavior (having to push the button on the headset to reconnect); my cheap-o Plantronics headset does the same thing.
It's really annoying actually, I only use my headset when driving. With my Moto krzr I just had to get in the car and it connected. Now I have to remember to connect the headset. Minor, but a flaw IMO. A real bummer the apple headset is like this too.
Posted by Micah | August 27, 2007 10:59 AM
apple made the worst bluetooth in the world!!! oh its cute real cute and small but so small i lost it the first day i got it and my bestfriend lost his in 2weeks time///it is so small that it falls out of your ear and you dont even know///apple should make a hardwire attached to the bluetooth to wrap around your ear!!!! Waste of $$$$
Posted by keisha | September 11, 2007 4:18 PM
From Apple's web Store on the headset,
The iPhone Bluetooth Headset features a single button that lets you make and receive phone calls simply and intuitively.
However, from all the reviews I've read it CANNOT "MAKE" ANY CALLS, only receive. So therefor it is already worthless in my opinion.
Posted by Me | October 1, 2007 9:55 PM