Cisco the root of Duke’s problems, not iPhone

It took a week of false accusations from Duke University, but the truth finally came out. The iPhone was not at fault for the wireless networking problems the university has been experiencing.

Duke admitted late yesterday that a Cisco wireless access point was the cause of the problems that Kevin Miller, assistant director, communications infrastructure, with Duke’s Office of Information Technology, had blamed the iPhone for causing.

Duke posted a statement to its Web site saying the iPhone was not to blame. I talked to Cisco last night and they said a fix was in place and Duke hasn’t experienced the problem since.

Category: News

Comments (6)

I figured it wasn't the iPhone's problem all along.

Simply using just a few Wi-Fi products would not take down a major system like that. The problems were internal all along.

 

mann duke exagerrates everything...my friend has an iphone there and LOVES it...he got it for free too!!! not fair at http://iphone.123StuffForFree.com/?referral=25179 ...anyone can do it if they have 17 friends...haha

 

Could the iPhone really ping the router 18,000 times per second?

"That’s because the misbehaving iPhones flood the access points with up to 18,000 address requests per second, nearly 10Mbps of bandwidth, and monopolizing the AP’s airtime."

So 2 iPhones did this? This guy is not a student volunteer and gets paid by Duke?

 

I know the iPhone isnt perfect but where are all the people bashing/blaming the iPhone for Duke's WiFi problems? Duke's IT people were so quick to blame the iPhone. Makes you wonder what they REALLY know about IT.

 

@jointspecialist:

You may be spending just a wee bit too much time in your area of specialty, "JOINTspecialist".

I don't think the Duke IT staff was involved in a conspiracy to besmirch the iPhone. I think they just goofed.

After all, because of their high profile mistake, the IT staff comes out of this looking really stupid. Everyone makes mistakes, but imagine if your mistake is disclosed to the whole world. They are now the stuff of jokes.

And you know how IT staff really likes to be right? There's something about IT that is based on being the guy with the right answer. That's why they couldn't stop themselves from issueing an initial statement with such bombastic certitude even though it was premature. It's in their DNA. In a world that uses technology with oblivious bliss, they, the IT staff, KNOWS how it all works. They're the ones who know. So for them to be wrong, and to be wrong in such a public way, is quite the humiliation.

So I'm sure in their minds, they weren't witholding information in order to advance some clandestine agenda (and expose themselves to the possible humiliation of being wrong). Quite the opposite. They were blaming the iPhone because they thought the iPhone was at fault, they thought that they were clever enough to figure that out, and they thought everyone else would think they were clever too: the first IT dept to discover a networking bug on the iPhone. For an IT dept, it's the equivalent of discovering a new planet in the solar system.

Oops!

And now, given the certitude of their initial statements, and the publicity they received, all that self-satisfication has morphed into monumental embarrassment. Instead of discovering a new planet, there was a piece of dirt on their telescope.

 

At least they apologized even if they participated in the most recent blood sport at Duke---falsely accusing innocents. How about the 87 professors who acted as judge and jury and attempted to sentence the Duke students falsely accused of rape? Anybody see an apology from one of those hypocrites yet?

 

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